45% said their favorite new amenities are: happy hours, wine tastings or any other time with free food and drinks.
31% want to see more complimentary bottled water in their hotel rooms (34% of female travelers; 24% of male travelers.)
Despite some guests stealing linens/towels (14%) or
magazine/books (12%) from hotel rooms, over 66% of hotel guests have
never stolen an item from their hotel room.
Travelers felt like extra luxuries like turndown service and
bath menus were "not worth the hype," according to 44% of female
respondents and 30% of male respondents.
The bathroom phone gets no love. It is the least used hotel amenity, with 37% of total respondents saying they never touch it.
When asked about amenities at luxury hotels, women prefer
designer toiletries (23%) and men prefer the fitness center and spa
When asked if they could stay celebrity-style, the top option
for both men (35%) and women (38%) was to have their kitchen pre-stocked
with their favorite food and beverages. A close second was the ability
to have a private pool and hot tub in the room (37% of women; 34% of
men.) These options beat out such fun or diva-esque in-room demands like
an arcade, favorite fresh flowers everywhere, private staff or a movie